Technical support

Hire a technical support operation that grows with you. Our agents become experts in your product, delivering 24/7 support with lightning-fast SLAs.

Fast, fully-managed tier 1 & 2 support with month to month pricing.

Seamlessly extend your internal team with top talent from American, EU & APAC timezones.

Trusted by industry-leading platforms from startup to enterprise

Customer-first support

Expert level 1 & 2 support teams

Customer-first tech support delivered by the best agents.

Unlike traditional BPOs, Influx teams are from locations that guarantee a seamless customer & brand experience.

Why Linktree partnered with Influx →

Jermaine, Delivery Manager, 4 yrs with Influx

Fast resolutions

Technical expertise you can rely on

Launch pre-trained teams to help with:

Hardware/software setup
Hardware/software configuration
Issue debugging and resolution
Outage management
Account and security assistance

Expert teams that understand technology & service excellence.

Why Karbon partnered with Influx →

Lia, Delivery Manager, 8 yrs with Influx

Scale on demand

Flexible & scalable solutions

Tech support that feels in house, with the flexibility and scalability of a trusted partner.

Influx teams come on simple month to month plans, giving you the flexibility to scale up and down as needed.

Why ClassPass partnered with Influx →

Ana, Customer Support, 3 yrs with Influx

What our partners say

“We absolutely crushed our year over year SLAs. We couldn’t have had such a successful Q1 without Influx’s help.”

Shannon Vilmin, Team Lead (Operations), ClassPass

Discover how ClassPass partnered with Influx to achieve 89% single touch resolutions.

Influx clears Asana Rebel's backlog globally

See how a 24/7, multilingual solution delivers top tier support

4.7 stars

Asana Rebel's score after Influx

Partnered with Influx since 2020

My experience was great! What I really appreciated was the customer service experience! I explained to them that the app didn’t fit with my needs and they immediately started the refund and cancelled my subscription! After 2 days I had my money back! So, even though I didn’t use the app for long time, the customer service experience is 5 star and for this reason I recommend this app!

Elisa, Asana Rebel customer